AI disclosure: how CohortLoom uses AI
We use AI in two places: to run sales and support, and to make the datasets. Here is what that means for you.
Conway, our AI agent, runs sales and support
When you email CohortLoom, request a sample or ask a question, the reply usually comes from Conway, an AI agent. Conway signs every message as an AI agent and names a person you can reach.
Conway can:
- answer questions about the product, the data and pricing;
- send samples and documentation;
- send business emails to organisations that may need synthetic test data, each with our postal address and a way to unsubscribe;
- take orders at the published prices through secure checkout.
Conway cannot, and passes to a person:
- contracts, custom pricing, or any discount other than the published Founding 100 offer;
- refunds and complaints;
- security questionnaires, legal or press questions;
- any request that involves real patient data, which we don't accept.
A person is always reachable
Write to [email protected] and a person at Apply AI Inc. will read it. You can ask for a person at any point in a conversation with Conway.
AI writes the synthetic documents
The clinical documents in our datasets are written by open-weight language models from simulated patient charts. They are fiction about people who don't exist. They are not medical advice, and they are not a substitute for real clinical records in patient care.
Our writing models are never trained on Claude or Gemini outputs. Every file records which model version wrote it.
This website
This site was drafted with the help of AI and is reviewed by a person at Apply AI Inc. before it is published. It uses no trackers and no analytics.